Terms & Conditions

HMB Marine Electrical Terms of Trade


Last Updated: October 2026

2. INTRODUCTORY SUMMARY BOX (Optional Squarespace Callout Block)

Key Information at a Glance:

  • Standard Terms: All work is carried out on a charge-up basis unless a formal, written fixed quotation has been agreed upon prior to commencement.

  • Upfront Payments: Electronics packages, special-order items, and custom marine equipment must be paid in full prior to ordering and installation.

  • Workmanship Warranty: We provide a 2-week workmanship warranty from job completion. Subsequent investigations or faults unrelated to our original scope are subject to standard rates.

  • Cancellation & Media: Cancellations with less than 24 hours' notice may incur fees. We reserve the right to document projects for technical case studies and marketing unless you opt out in writing prior to work commencing.

3. MAIN ACCORDION / BODY CONTENT

(Tip: In Squarespace, you can paste these sections directly into standard Text Blocks or use the Accordion Block for a clean, collapsable layout.)

Section 1: About This Agreement & Definitions

  • Application: These Terms apply to all goods and services provided by HMB Marine Electrical Limited (HMBE). By placing an order, accepting a quote, approving work verbally or in writing, booking a service visit, paying a deposit, receiving goods, or allowing work to proceed, you agree to these Terms.

  • Definitions:

    • We / Us / HMBE = HMB Marine Electrical Ltd

    • You / Client = The person or business engaging us

    • Goods = Any parts, equipment, or materials supplied

    • Services = Any work we carry out

    • Price = The agreed cost for goods and/or services (exclusive of GST unless stated otherwise).

  • If more than one Client is involved, each person is fully and individually responsible for payment.

Section 2: Quotes, Pricing & Subcontractors

  • Validity: Quotes are valid for 30 days unless stated otherwise.

  • Estimates: Estimates may change if additional work is required, hidden issues are discovered, or material/supplier costs change. We will advise you before proceeding where possible.

  • GST: All prices are exclusive of GST unless expressly stated otherwise.

  • Parts Substitution: We may supply equivalent alternative parts if originals are unavailable, with notice.

  • Subcontractors: We reserve the right to apply a margin or mark-up on any third-party subcontractors or specialist services engaged to cover our operational overheads and project management costs.

Section 3: Service Work & Charge-Up Terms

Unless a fixed-price quote has been accepted in writing, service work is carried out on a charge-up basis at our current labour, travel, materials, and service rates.

  • Scope of Charges: Charge-up work includes labour, travel time, mileage, parking, marina access costs, materials, parts, freight, supplier charges, administration, and diagnostic time.

  • Minimum Assessment Charge: A minimum call-out and assessment fee applies to all site or vessel visits, fault finding, diagnostics, testing, inspections, and short jobs.

  • After-Hours & Weekend Rates: Work requested or carried out on weekends, public holidays, or outside normal business hours will be charged at a higher rate.

  • Emergency Work: If safety, technical requirements, or time-sensitive conditions require immediate work to be completed, or if we are unable to contact you after reasonable attempts, we reserve the right to complete any necessary work to ensure the vessel and electrical systems are left safe and operational. All associated costs remain payable.

  • Parts Sourcing: Travel time, mileage, and transport costs incurred while sourcing specialized parts or materials required for the job are chargeable at standard rates.

  • Safety Assessments: Each site visit includes time to assess health and safety, access, isolation requirements, work conditions, and job risks. This time forms part of the chargeable service time.

  • Vessel Relocation: If we are requested to move, navigate, anchor, or relocate a vessel (by engine, towing, or manually), we do so strictly at your sole risk and responsibility. HMBE accepts no liability for damage, collision, grounding, loss, or third-party claims.

  • Sea Trials: Where sea trials or dynamic on-water testing are required to assess, test, or calibrate equipment, technician time, travel, fuel, and operational costs are fully chargeable. Sea trials are conducted strictly under the owner's or skipper's supervision and at the owner's risk.

Section 4: Payment Terms & Upfront Requirements

  • Payment Due: Payment is required on completion, as per invoice terms, or as agreed (e.g., progress payments). Approved account customers: 20th of the month following invoice.

  • Parts & Electronics Upfront Payment: All electronics packages, special-order items, and large parts/materials must be paid for in full at the time of ordering. Work will not commence until full payment for those items or required deposits is received.

  • Overdue Accounts: Late payments may incur 2.5% interest per month plus all debt recovery, collection, legal, and administration costs.

Section 5: Client Responsibilities & Safety

You agree to:

  • Provide safe, clear, and timely access to your Vessel.

  • Confirm you are authorized to engage us to work on the Vessel and approve related costs.

  • Advise us of hazards, known faults, access restrictions, shore power issues, live electrical risks, water ingress, corrosion, or third-party work affecting the job.

  • Allow us to operate, isolate, test, move, or access vessel systems as reasonably required to complete work safely.

  • Shore Power & Battery Maintenance: You are responsible for maintaining correct vessel shore power connections, battery charging, and battery isolation setups following completion of work. We accept no liability for battery discharge, cell failure, or system shutdown caused by improper owner maintenance, unplugged shore power, or incorrect battery isolation switch positions.

Section 6: Diagnostics, Testing & Investigations

  • Fault finding, diagnostic testing, troubleshooting, electrical inspections, and warranty investigations are fully chargeable at standard labour rates.

  • A minimum call-out fee applies to all diagnostic site visits.

  • Testing time remains fully payable even if no physical repair is completed, the fault is intermittent, or you choose not to proceed with recommended repairs after diagnosis.

Section 7: Warranties, Limitations & Electronic Data

  • Workmanship Warranty: We guarantee our workmanship for two (2) weeks following job completion. Reported faults or issues must be submitted in writing within 2 weeks. Rectifications or visits requested after this period are subject to standard call-out fees and charge-up rates.

  • Supplied Parts & Labour: Manufacturer warranties apply to supplied goods (hardware only). If a supplied part fails, all labour, travel, removal, and reinstallation costs remain fully chargeable to the Client unless covered by the manufacturer.

  • Exclusions: Warranty does not cover customer-supplied parts, second-hand parts, corrosion, water ingress, poor maintenance, low battery conditions, pre-existing faults, or alterations by third parties.

  • Electronic Data: We are not liable for the loss of saved user data, waypoints, custom chart settings, or software/firmware incompatibilities a

Section 8: Rights, Liens & Cancellations

  • Possessory Lien: We reserve the right to exercise a general or possessory lien over any Vessel, equipment, or goods in our possession or under our control until all outstanding invoices, interest, storage fees, and recovery costs are paid in full.

  • Cancellations: Cancellations made with less than 24 hours' notice may be subject to a minimum call-out fee. You must pay for all labour, travel, supplier costs, and non-returnable materials incurred up to the cancellation date. Special orders and custom cables cannot be refunded.

  • Storage Fees: Where work is suspended, cancelled, or delayed due to non-payment or client action, we reserve the right to charge storage, holding, or yard fees.

Section 9: Intellectual Property & Marketing

  • Designs & Intellectual Property: All technical drawings, system designs, wiring schematics, customized layouts, and technical documentation created by HMBE remain our sole property.

  • Photography & Articles: You grant us permission to take photographs, video footage, and audio recordings of the Vessel, equipment, and installed systems, and to publish technical write-ups, case studies, articles, social media content, and promotional materials.

  • Privacy & Anonymity: We take reasonable care not to display personal identifying details, vessel registration numbers, or owner names without express consent.

  • Opt-Out: If you do not wish for photos or project details of your Vessel to be used for marketing or technical articles, you must notify us in writing prior to work commencing.

Section 10: General Legal Terms

  • Consumer Laws: Where goods/services are acquired for business purposes, the Consumer Guarantees Act 1993 does not apply to the extent permitted by law. Non-excludable consumer rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986 continue to apply for consumer clients.

  • Jurisdiction: These terms are governed by the laws of New Zealand.

4. FOOTER / ACKNOWLEDGEMENT FORM (For Squarespace Form Block)

Title: Terms & Conditions Acceptance
Subtitle: Please complete this form prior to your scheduled service visit or project start.

  • Field 1 (Name): Full Name / Company Name [Text Input]

  • Field 2 (Vessel Name): Vessel Name / Registration [Text Input]

  • Field 3 (Email): Email Address [Email Input]

  • Field 4 (Checkbox): [x] I confirm that I have read, understood, and agree to the HMB Marine Electrical Ltd Terms & Conditions.

  • Field 5 (Marketing Preference - Optional): [Dropdown]

    • Allow project photos & articles for marketing (Standard)

    • Opt-Out of marketing photography / articles

  • Button Text: Submit Agreement